Hello All,
I have finally gotten the question that I have anticipated for a while now from our Development department: "Does Tessitura have any type of interaction with our Outlook e-mail so that e-mails to donors [we] may send would be documented in Tessitura?"
The obvious thought to this would be to find some way to link these e-mails with Plans/Steps in some way. Just wondering if anyone has done such a thing and, if so, what it might involve. I know that different Outlook integrations have been tried for Tessitura, but I am not aware of anything that would go quite to this level. And my experience in such areas is, shall we say, less than comprehensive (much less).
Also, just in general, attempting to make headway in this direction I do think would be beneficial for a number of organizations.
Any and all thoughts welcome. Thanks!
John
Hi John-- Great question on this Outlook integration front. We have had several inquiries about this going way back in Tessitura history and in fact, some of you may recall we had a Tessitura Outlook plug-in some years ago that did much of what you described. However, natural evolution in our RAMP hosting environment passed the plug-in architecture approach we had used to build it and we made the decision to unplug it (pardon the pun) because it was not widely used at the time. But more recently, we have heard a resurgence again and I've noted this for product consideration as we move forward. Thanks for surfacing a useful case.
Kristin,
Thanks for your response! That is great to hear, and certainly I do understand how these things can go in and out as time passes.