Greetings,
Has anyone had recent success connecting to RAMP from a Mac desktop? I trying the latest versions of Parallels and VMWare Fusion but am having the hardest time getting the Tess screen to show properly (typically only a portion of the Tess window will display). It seems I've tried every combination of X2, virtual Windows and Mac desktop setting and only every once in a while (one out of ten attempts) will I get a proper full Tessitura screen.
Is RAMP working for you? What is your Mac desktop solution?
Thanks,
Warren Evans
IT Manager, SFJAZZ
Good day, David ..
I, too, have a very similar problem, though not critical.
At work I use a PC with no problems. However, there are times I’d like to connect from home using my Mac (and the latest 2X for Mac) and I can’t connect to Tessitura.
Within 2X I can launch Tessitura, the login appears and I input credentials, but the app then “disappears” and I can’t find it.
When I click Window in 2X I can see the app’s name, but it doesn’t display on my screen.
I can’t re-start (and re-login) because the system knows I already have an open session.
I tried many variations of connection properties but (so far) I cannot get Tessitura to display.
I can connect to Password Reset, SQL Server, our images folder, RAMP desktop – etc, and these apps display as expected.
It is only the Tessitura app that misbehaves.
If you find an answer please share, and I’ll do the same for you.
Best Regards
Wendell Baskin
Bass Hall – Fort Worth
wbaskin@basshall.com
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Geoffrey Hall Sent: Thursday, July 04, 2013 06:33 To: Wendell Baskin Subject: Re: [Tessitura Technical Forum] Connecting to RAMP from a Mac
Hi everyone,
Apologies for digging this thread up from the grave, but I've got an issue with 2x on OS X (10.8.4) and wondering whether anyone else has come across it.
I can log in fine and access the Tessitura app, however if I flick away to another application (non-2x) and then try and get back to the Tessitura app, my system won't let me make the window "active" ie - the taskbar of the app is greyed out and if I try and click it it won't come back in focus. If I try and open the Tessitura app from the 2x window again it doesn't work, either. My only solution is to quit 2x completely and then log back in.
Curiously, when I do that (and if I've tried to open Tessitura again through 2x), when it does load up I get the error message stating that I'm trying to log in multiple times.
Anyone had this experience before? Any solutions?
Thanks
dgh
From: Christan Carranza <bounce-christiancarranza3407@tessituranetwork.com> Sent: 3/26/2013 11:38:31 AM
There are also 2X clients for iPhone and iPad. On a lark, I tried configuring them with the RAMP settings, and we could see Tess. We also didn't try any printing, but it was a fun little exercise.
It would have to be the most desperate of circumstances for us to actually use it. Any keyboard-heavy remote desktop would have issues. But it's not bad to have one more (unsupported) tool in the shed.
CC
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