I've created an order confirmation for groups with a single barcode that they will bring with them to performances instead of printing out a stack of tickets. It's working great and now I would love to personalize it but can't figure out how. Right now it reads "Dear ORG NAME," and I'd like it to read "Dear First Name". How can I do that in the HTML template? I'm still figure all this out and haven't found a way to access just first name. Thanks for any help or guidance.
Melissa
Hi Melissa,
Did you ever manage to figure this out?
Thomas
I was able to create a salutation that shows the initiator name, but I couldn't get it to show just a first name.
I don't really have any ideas to offer on this, but we are looking to do something similar with some of our email templates - specifically for online purchases. Do you use these group confirmations for online purchases as well or are these just for sending from the client? By any change are you using TNEW? If you are, have you made any adjustments to the TNEW email confirmation templates so that they pull the initiator if one has been set?
Thanks,
Mark
We are only using these for sending from the client right now. We aren't on TNEW.