Since upgrading to v15.1.2, we have 1 client that cannot login to Tessitura. We have re-copied the impresario client folder over, verified the version of .net (4.7), reinstalled msodbcsql, etc. Has anyone come across this? Again this is happening to only 1 client out of 300+.
2019-09-24 15:45:05.6575|TessituraClient|ApplicationLogger|METPC-8267|METOPERA\xxxxx|||Error|Security check could not complete. Cannot connect to the database!SQLSTATE = 01S00Microsoft OLE DB Provider for SQL ServerInvalid connection string attribute [impresario.af_check_security_and_prompt_login.14]2019-09-24 15:49:07.2437|TessituraClient|ApplicationLogger|METPC-8267|METOPERA\xxxxx|||Error|Could not load file or assembly 'CefSharp.Core.dll' or one of its dependencies. The specified module could not be found. at Tessitura.App.Browser.CefWrapper.BuildAndInitializeCef()at Tessitura.App.Browser.CefWrapper.Init()
Hi Scott.
This is kind of a deep cut, but download the Visual C++ Redistributable for Visual Studio 2015 and install it, then restart that client workstation and try again. The file name is vc_redist to ease your Google searching overhead.
I had this very same issue testing on an older VM last week and this was the resolution. This package is applied as a Windows Update and is for all intents and purposes standard, but if the client machine missed the update or is on the older side it might not be present.
If that doesn't do the trick put in a request to support.
Matt
Sorry for the long delay in response but we were just able to get time on that PC yesterday. Good news is that your suggestion resolved the problem! Thanks again.