Good afternoon.
It is possible to create a Task in Outlook from a Tickler, but has anyone found a way to have a CSI directly send an email to a list of people?
Thanks, Richard
Richard Glass
Tessitura Manager
South Coast Repertory
655 Town Center Drive
Costa Mesa, CA 92626
Direct Dial: 714-708-5845
I think if you create a sql job to monitor the CSI table(T_CUST_ACTIVITY), then based on certain CSI type(category, activity_type) you can send out SQL database mail to a predefined mail list.
It is a DBA job.
creating a task in outlook by tickler has nothing to do with sending the email.
Ticklets just using Office components through Windows operating system add something to outlook.
The ticklets are not talking to mail server at all.
So it is something pretty but useless.