Hey everyone,
There are many credit card providers who are starting to send out credit/debit cards that don't have an actual number printed on or associated to the card. The card customer goes to the financial institutions app and can have a one time use credit card number generated. I believe this is how the new Apple Card is going to work.
How is everyone handling this...specifically for telephone sales that might be on a payment plan of some sort? How are you doing refunds? What issues have you experienced with these one time use credit card numbers?
Any and all discussions would be awesome.
- Chris
I can tell you that the Apple Card doesn't actually use one-time-use card numbers. There are separate numbers for each device enrolled in Apple Pay, and a separate number for the physical card (encoded on the magstripe and used with the EMV chip), and a separate number viewable in the Apple Wallet app for phone or online purchases (that don't support Apple Pay on the web). You can use the app to request that this last number be cancelled and reissued if you suspect it has been compromised, but it won't be cancelled routinely otherwise.
My understanding has always been that even if a number has been cancelled for new authorizations, it can always be refunded to since it is never disassociated with the cardholder's credit account. So refunds shouldn't be an issue. And given how much money the card companies make from vendors who use auto-billing, I would be extremely surprised if a major provider ever issued a card that did not offer a persistent reusable number. (At least as long as credit cards remain a mainstream payments solution.)
Nick Reilingh said:And given how much money the card companies make from vendors who use auto-billing, I would be extremely surprised if a major provider ever issued a card that did not offer a persistent reusable number. (At least as long as credit cards remain a mainstream payments solution.)
Hell, isn't there some loophole for autobilling that lets companies keep charging your card even if the number has changed?
Gawain Lavers I think there is a service that you can buy from someone to update the credit card numbers you have on file. Not done this myself. However, I think I heard from someone that this was a thing. Apparently known as "Updater" services?
Interesting. Most companies that have my card stop processing after a number change, but I feel like there was one (a magazine subscription or something?) where they were able to carry on.