Hi
We have been noticing recently that the batch print is skipping over random tickets. I have had a look today at some of the tickets missed out and can't see anything that links them - they are all bought with different price types and through different Modes of Sale. The only thing that links them is that they are printed to the same BOCA.
The Box Office are going to print to a different BOCA tomorrow to see if that makes a difference, however I just wanted to see if anyone could suggest anything else I can check.
Thanks
Siobhan
Hi Siobhan,
The stored procedure returning the final table from SQL server can be :
TP_GET_TICKET_ORD_ELEMENTS (tickets)
or TP_GET_RECEIPT_INFO (receipt)
or TP_GET_HEADER_ELEMENTS(header)
You can catch them from sql profiler,
and run T_SQL statements in management studio.
Then you can check which one is missing.
have fun