Offers and NFS packages

I am wondering if anyone out there has had success in setting up offers on NFS packages.  We are looking to do this on the web and I've done a few tests with the setup I have in my test database, but haven't made it click yet.  I haven't given up, but I thought it would be smart to ask if anyone has already done this successfully.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Ok, my pricetype wasn’t being returned in the getnfspackagedetail call, so I had some work to do since we haven’t used that pt online before.  Now, it is being returned, but still not displaying online.  At this point I think it’s something on the web side that’s preventing the right price maps from being displayed.  Looking at that now…

Some things to verify:
If LoginWithPromoCode is called successfully first, then using GetNFSPackageDetail to get the price type dataset should return <promo>Y</promo>

Make sure that the source that you created / added in Offers on the NFS Package setup is properly mapped in TR_WEB_SOURCE_NO and TR_PROMO_CODE

Also, that the price type has the appropriate permissions set

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Ok –

You can set price type security for the web user for a specific price type using the security module

Also, make sure that the price type is applied not only to the package itself but also to every performance in the performance group (and that the price map date settings are valid)

If it is a brand new price type, also check TX_MOS_PRICETYPE and make sure that it is properly linked there as well.

Looks like you’ll have it all worked out soon – good luck!

Nathan Campbell
Manager of Support and Systems Analysis
Dallas Symphony Orchestra
Morton H. Meyerson Symphony Center
Schlegel Administrative Suites
2301 Flora Street
Dallas, Texas 75201

214-871-4026 - phone
214-953-1218 - fax

n.campbell@dalsym.com
www.dallassymphony.com



This week at the DSO!
April 8-11
   Brahms: Symphony No. 2
   Jaap van Zweden, conductor

Click Here To Buy Tickets

Ok, my pricetype wasn’t being returned in the getnfspackagedetail call, so I had some work to do since we haven’t used that pt online before.  Now, it is being returned, but still not displaying online.  At this point I think it’s something on the web side that’s preventing the right price maps from being displayed.  Looking at that now…

Some things to verify:
If LoginWithPromoCode is called successfully first, then using GetNFSPackageDetail to get the price type dataset should return <promo>Y</promo>

Make sure that the source that you created / added in Offers on the NFS Package setup is properly mapped in TR_WEB_SOURCE_NO and TR_PROMO_CODE

Also, that the price type has the appropriate permissions set

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Ok –

You can set price type security for the web user for a specific price type using the security module

Also, make sure that the price type is applied not only to the package itself but also to every performance in the performance group (and that the price map date settings are valid)

If it is a brand new price type, also check TX_MOS_PRICETYPE and make sure that it is properly linked there as well.

Looks like you’ll have it all worked out soon – good luck!

Nathan Campbell
Manager of Support and Systems Analysis
Dallas Symphony Orchestra
Morton H. Meyerson Symphony Center
Schlegel Administrative Suites
2301 Flora Street
Dallas, Texas 75201

214-871-4026 - phone
214-953-1218 - fax

n.campbell@dalsym.com
www.dallassymphony.com



This week at the DSO!
April 8-11
   Brahms: Symphony No. 2
   Jaap van Zweden, conductor

Click Here To Buy Tickets

Ok, my pricetype wasn’t being returned in the getnfspackagedetail call, so I had some work to do since we haven’t used that pt online before.  Now, it is being returned, but still not displaying online.  At this point I think it’s something on the web side that’s preventing the right price maps from being displayed.  Looking at that now…

Some things to verify:
If LoginWithPromoCode is called successfully first, then using GetNFSPackageDetail to get the price type dataset should return <promo>Y</promo>

Make sure that the source that you created / added in Offers on the NFS Package setup is properly mapped in TR_WEB_SOURCE_NO and TR_PROMO_CODE

Also, that the price type has the appropriate permissions set

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!