Good morning everyone,
Is anyone else having problems viewing open tickets in the support portal? Yesterday I could see all our open tickets. Today I can only see the details of one support ticket. I've done all the things you should do (logged out and back into TN.com, closed and reopened Chrome, cleared my cache, tried in IE, rebooted my computer). None of that worked. I'm just trying to see if this is just an us thing or not.
- Chris
Hi Chris (and other members), this is a situation that we are aware of and are actively working on resolving as soon as possible. In the meantime, you should still be able to create tickets and can update tickets via the portal and email (even if you can't see details in the ticket).