This may be offtopic but I haven't had good service with support recently. We've been going through the v15 upgrade on our TEST system for awhile now with some significant issues. We host our own system and are migrating to a new API server, which hasn't been smooth. I created a ticket a month ago. It's marked significant and they are VERY slow to respond or update.The last time they responded to me was 5 days ago.
I do like the new system better than the older one, but this is getting frustrating. Anyone else having this experience?
We did our upgrade back in April and I will say that depending on the issue, sometimes it did take a few days. I set up new apps and db servers as well. It definitely made things easier to start clean. Did the Test stuff first as well. I'm happy to look through my tickets to see if I had any similar issues. Let me know. Or email me directly at dvivino@clevelandorchestra.com
...Dave