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Print At Home eTicket.htm Data Fields

Kristine Astop
$organization

Hello friends!

I've scoured the site and documentation, but can't seem to find a list of the data fields that can be included in the PAH eTicket.htm template.  Not the actual PAH PDF ticket, but the email that sends out the PDF.  Currently we can only include Order Date, Order Number and Customer Number.  This leads me to believe that we could also include other information (customer name, address, email address, etc) but I can't for the life of me figure out what or where this list might reside.

Does anyone have any advice or can point me in the right direction?

Thanks!

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  • $organization

    Kristine, 

    Did you ever make any headway with this?  I cannot seem to find anything like a step-by-step guide nor a reference to help.  Should it be posted in another forum, maybe? 

  • $organization in reply to John Trimble

    Hello there! The instructions for this are documented in the main Tessitura installation document, in the appendix "Tessitura Processing Service Email
    Templates." I'll copy the instructions here: 

    Email templates are used to control the appearance of Print at Home ticket emails generated by the Tessitura Processing Service. The template is an HTML file with placeholders for content. When the email is generated, the placeholders are replaced with the constituent’s data.

    The placeholders available for ticket emails are:
    @@Subject – The subject of the email, as specified in TR_PAHT_CONFIGURATION
    @@OrderDate – The date the order was placed
    @@OrderNumber – The order_no value from T_ORDER
    @@CustomerNumber – The customer_no from T_CUSTOMER

    I hope that helps!

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  • $organization in reply to John Trimble

    Hello there! The instructions for this are documented in the main Tessitura installation document, in the appendix "Tessitura Processing Service Email
    Templates." I'll copy the instructions here: 

    Email templates are used to control the appearance of Print at Home ticket emails generated by the Tessitura Processing Service. The template is an HTML file with placeholders for content. When the email is generated, the placeholders are replaced with the constituent’s data.

    The placeholders available for ticket emails are:
    @@Subject – The subject of the email, as specified in TR_PAHT_CONFIGURATION
    @@OrderDate – The date the order was placed
    @@OrderNumber – The order_no value from T_ORDER
    @@CustomerNumber – The customer_no from T_CUSTOMER

    I hope that helps!

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