Before our v15 upgrade, we had an output set that would pull the affiliate household email and the primary emails that we used regularly with our registration process. Since we've upgraded, our same output set no longer pulls the HH email because they have removed the ability to check the household operations box.
Has anyone found work around to pull the HH email in addition to the primary email addresses in v15? Any guidance and advice would be greatly appreciated.
Thanks!
Hi, Kira,
Prior to the upgrade, were you using a view that included the "Group" email in the individual's results, or were you including the household itself in the list in its own row and getting the email for that record?
Hi Mindee,
We were including the HH itself in its own row
Hi Kira
I think prior to v15 you were probably using a custom email element in your Output Set as this would allow you to Include Household (on the Filter tab). The standard email element doesn’t.
Depending what version of Tessitura you upgraded from to v15, your custom Output set elements may need some reworking as Lists and Output sets was redesigned.
I think what you are looking for is the element in the Output Set Cookbook called Output Multiple Emails by Type – and when Include Household is selected it also includes the Household email. The result is a row for the constituent for each email returned.
Here’s a link to the latest version of the Cookbook. https://www.tessituranetwork.com/en/Files/Docs/Customizations/Output-Set-Manager-Cookbook
RegardsSandra
Thank you Sandra!