Hello All!
Just yesterday we had a patron who asked to pay with his Citibank generated credit card number. I am not exactly on top of all the most recent payment method changes, but it seems as though with select cards, you can be signed up for this service which will help protect you against fraud by literally generating a temporary card number that is only valid for a couple of days. We tried processing the card number, and that did not work; he said that might be because he generated it a couple of days ago. So he generated a new one, and we tried that; that one did not work either. As such, he was a pretty amenable guy, and we just processed it using one of his other, regular card numbers.
My question is whether anyone else has had experience with this, and if you have gotten them to work. I have to imagine that there might be only so much control over which we can have on this, but I at least wanted to ask the question. At any rate, if this is what card companies are starting to do (and, if I put on my PCI Compliance/Data security hat, I certainly would argue strongly for them), then obviously at some point we would need to be able to keep up with it, too.
We are on Version 15.0.6, RAMP, Vantiv processing. We have VX805 chip readers, but that was not in play here. Appreciate any thoughts. Thanks!
John
Hey John,
I'm glad you've started this discussion. I was wondering what would happen as this new feature that credit card companies are rolling out would work. The Apple credit card will work the exact same way. I was fearful the technology was too new and that processors may have issues with it. I mean...we barely have chip and pin working in The US. I will be intrigued to see what the responses are and what other have experienced. I can't speak from our end on this as I haven't heard of a guest using a card like this yet. We use Payment Express.
I would suggest doing an Open Space discussion at TLCC about this. Perhaps we can get some TN staff members to be part of it to talk through anything they know.
- Chris
You might get payment sponsors drop into the open space if invited.