editing LP_CUSTOMER_RANK

Hi all,

We are looking at using multiple rankings (two membership orgs, each with a different rank type) and I have been modifying LP_CUSTOMER_RANK to account for this.  Using my record as a test, I added both of the memberships to my record.  I see both of the rankings when I select my id from T_CUST_RANK, but I only see one of the ranks on the Research tab/rankings button.  Does anyone have some sample code they could share with me, or any idea where I might've gone wrong?

Thanks!

Parents
  • One more simple thing.  Go back and check the record a second time.  Is the rank there.  If I remember correctly when moving from tab to tab another on a single client some values don't update.  They only update and show when you re-open the specific customer's record. 

    At one time with Tessitura Prior to V11 we did have multiple membership organizations.  However, in oue case, they shared a single web rank in order to do a mode of sales shifts for the web.   

    Just my $0.02

Reply
  • One more simple thing.  Go back and check the record a second time.  Is the rank there.  If I remember correctly when moving from tab to tab another on a single client some values don't update.  They only update and show when you re-open the specific customer's record. 

    At one time with Tessitura Prior to V11 we did have multiple membership organizations.  However, in oue case, they shared a single web rank in order to do a mode of sales shifts for the web.   

    Just my $0.02

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