Not sure if this is the right forum, but I thought I'd start here. I used to be able to run a canned report and when exporting it to .xls, I'm given email address and delivery method for the specific ticket info I had asked for. Yes, I have forgotten what report I used, but I've been through everything I can think of and nothing seems to be working. I opened a ticket and a Tess said there is no report that will give me that info together. I thought I'd reach out to the forums to see if anyone knows anything. Basically I'm being asked by marketing to create a spreadsheet that contains patron's email addresses for Wordfly and their delivery method they chose for their tickets, so they can send out a reminder with that info. The work around I'm doing currently is I run Package Order listing and Single Sales Order listing to get everyone's delivery method then run an output set to get their email address. Then, through Access, I join the lists and pull all the info I need.
Just wondering if anyone knows of a way to get those two pieces of info without having to build a custom view or pay RAMP to build something for us. THANKS!
Holton
Have you tried the Order Confirmations report in the Ticketing Processing folder? The export contains both the delivery method and email addresses.
I'm thinking it was the Order Export Utility.