Has anyone been able to figure out if an e-mail sent via HTML templates/REST API gets logged anywhere in the database? As we are testing, it's really frustrating when an e-mail doesn't come through that I can't figure out if it was actually sent and just caught in a quarantine folder or if it failed to send.
Thanks for any insights!
Madeline
Hi Madeline,
You might find what you're looking for in T_TEMPLATE_QUEUE. Hope that helps!
-Sheela
Hi Sheela,
So happy I stumbled upon this as we're now having this same issue! Do you happen to know what the values in the status column mean in this table? I see that some of the rows have a value of -1 and some have 1, but I can't seem to find what those values correspond to.
Thanks!-Sara
I'm reviving a very old thread to also ask this question - has anyone ever gotten info on what a value of -1 in the status column of T_TEMPLATE_QUEUE means? We are working with a patron who says password-reset emails are not reaching them despite what our logs say, and I am hoping to rule out the possibility that T_TEMPLATE_QUEUE tracks any sort of 'bounceback' or 'undeliverable' events that could be secretly affecting an email send behind the scenes. Thanks!
Hi Evan -
-1 in that table means that the email did not successfully send (negative = bad). 1 means that the send was successful (positive = good).
Thanks,
Patrick