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running more slowly post-upgrade?

Kathleen Smith
$organization

Hi everybody,

For anyone who has upgraded to v15- have you noticed Tessitura running more slowly post-upgrade?  We've seen a small hit in performance when searching for constituents.  Not enough to hamper operations, but enough to be noticed.  We are self-hosted and have more than minimum specs on all of our servers.  

Thanks, all!

Cheers,
Kathleen 

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  • $organization

    Hi Kathleen,

    We've not had any known issues with performance after v15 upgrades. We've gone ahead and opened a ticket on your behalf so that we can investigate if this is something related to an underlying issue, machine requirements etc. Also noting here that the latency issues reported in the Hosting environment has since been resolved earlier this month.

    Thank you,

    Melissa

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  • $organization

    Hi Kathleen,

    We've not had any known issues with performance after v15 upgrades. We've gone ahead and opened a ticket on your behalf so that we can investigate if this is something related to an underlying issue, machine requirements etc. Also noting here that the latency issues reported in the Hosting environment has since been resolved earlier this month.

    Thank you,

    Melissa

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