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running more slowly post-upgrade?

Kathleen Smith
$organization

Hi everybody,

For anyone who has upgraded to v15- have you noticed Tessitura running more slowly post-upgrade?  We've seen a small hit in performance when searching for constituents.  Not enough to hamper operations, but enough to be noticed.  We are self-hosted and have more than minimum specs on all of our servers.  

Thanks, all!

Cheers,
Kathleen 

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  • $organization

    We had similar, but much more severe, symptoms when we upgraded to v14.  At the time I think it was the fact that address search had been make much more complicated by contact points.  I think I heard something to the effect that GDPR support with contact permissions would also exact a performance hit.  In the prior case (v14) they were able to mitigate the major performance issues with a point update in a few months, but some performance loss is, I think, inevitable.

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  • $organization

    We had similar, but much more severe, symptoms when we upgraded to v14.  At the time I think it was the fact that address search had been make much more complicated by contact points.  I think I heard something to the effect that GDPR support with contact permissions would also exact a performance hit.  In the prior case (v14) they were able to mitigate the major performance issues with a point update in a few months, but some performance loss is, I think, inevitable.

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