I am finding a need to justify to our HR department the need for a full time Tessitura Specialist/Administrator/Manager position. I have completed a job description and a justification for the position here but HR has informed me that they believe such a position is not a long term fulltime position. I would like to give them a number for the number of Tessitura users that have such a position. We are a museum and we went live only 9 months ago. Our project manager for the implementation was/is our collections management system administrator and two systems is one too many for one person to oversee.
Any help you can provide me to justify that administering Tessitura is a long term full time position will be greatly appreaciated.
I am the db admin at the Saint Louis Symphony, work almost exclusively on Tessitura, and do it 50 hours a week easy.
And we self-host.