Hi,
We've been getting errors in our Payment Gateway Logs. Without copying the entire text, these are the phrases that we're trying to figure out why they are happening:
There was no endpoint listening at sec.paymentexpress.com/.../PXWS.asmx that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
and
<acquirerReco>AF</acquirerReco><acquirerResponseText>Transaction not available</acquirerResponseText><amount>0.00</amount><authCode />
2018-12-20 08:31:16.3122|There was no endpoint listening at https://sec.paymentexpress.com/WS/PXWS.asmx that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. Server stack trace: at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream() at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout) at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout) at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at PaymentExpressWSSoap.SubmitTransaction(SubmitTransactionRequest request) at PaymentExpressWSSoapClient.PaymentExpressWSSoap.SubmitTransaction(SubmitTransactionRequest request) at Tessitura.Service.PaymentGateway.PaymentExpress.PaymentExpressSoapClient.<MakeRequest>b__10_0(SubmitTransactionRequest x) at Tessitura.Service.PaymentGateway.PaymentExpress.PaymentExpressSoapClient.CallSubmitTransaction(Func`2 func, SubmitTransactionRequest request) Unable to connect to the remote server at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 203.207.60.102:443 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) 2018-12-20 08:31:16.3122|Request to PaymentExpress for status of txnRef: 6721873 2018-12-20 08:31:17.4685|Response from PaymentExpress|<?xml version="1.0" encoding="utf-16"?><GetStatusResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><Body><GetStatusResult><ExtensionData /><acquirerReco>AF</acquirerReco><acquirerResponseText>Transaction not available</acquirerResponseText><amount>0.00</amount><authCode /><authorized>0</authorized><billingId /><cardHolderHelpText>Communication could not be established or completed to perform the transaction at this time. Please try again later.</cardHolderHelpText><cardHolderName /><cardHolderResponseDescription>Communication could not be established or completed to perform the transaction at this time. Please try again later.</cardHolderResponseDescription><cardHolderResponseText>TRANSMISSION ERROR</cardHolderResponseText><cardName /><cardNumber>************..00</cardNumber><currencyId>0</currencyId><currencyName /><currencyRate>1.00</currencyRate><cvc2></cvc2><dateExpiry>****</dateExpiry><dateSettlement>19800101</dateSettlement><dpsBillingId /><dpsTxnRef>[****0000]</dpsTxnRef><helpText>Communication could not be established or completed to perform the transaction at this time. Please try again later.</helpText><merchantHelpText>Communication could not be established or completed to perform the transaction at this time. Please try again later.</merchantHelpText><merchantReference /><merchantResponseDescription>Communication could not be established or completed to perform the transaction at this time. Please try again later.</merchantResponseDescription><merchantResponseText>TRANSMISSION ERROR</merchantResponseText><reco>AF</reco><responseText>TRANSMISSION ERROR</responseText><retry>1</retry><statusRequired>0</statusRequired><testMode>0</testMode><txnRef>6721873</txnRef><txnType /><iccData /><cardNumber2 /><issuerCountryId /><txnMac /><cvc2ResultCode /><riskRuleMatches /><extendedData /></GetStatusResult></Body></GetStatusResponse>
Has anyone else seen this error? I've asked Payment Express Support to look at it and they're telling me the problem is not on their end.
Thanks!