Defunct Organizations

I got a request to inactivate a foundation a while ago because the foundation in question had ceased operation.  But I'm reviewing inactivated accounts recently, and it does sort of bother me -- in my mind you inactivate an account because you wanted to delete it, but Tessitura doesn't really support account deletion.  If a customer "ceases operation", you mark them as deceased (although some will also inactivate).  Should perhaps there be a new name status of Defunct for organizations no longer in operation?  How do other licensees handle this?

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  • Bonus puzzle: I'm unable to do a mass update of inactive_reason in SSMS: it just hangs.  I don't see an obvious reason for this in, say TG_CUSTOMER_UPDATE, and it could always be some issue with a script in LP_CUSTOMER_RANK getting hung up on an inactive account, but has anyone else seen issues with this?

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  • Bonus puzzle: I'm unable to do a mass update of inactive_reason in SSMS: it just hangs.  I don't see an obvious reason for this in, say TG_CUSTOMER_UPDATE, and it could always be some issue with a script in LP_CUSTOMER_RANK getting hung up on an inactive account, but has anyone else seen issues with this?

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