I got a request to inactivate a foundation a while ago because the foundation in question had ceased operation. But I'm reviewing inactivated accounts recently, and it does sort of bother me -- in my mind you inactivate an account because you wanted to delete it, but Tessitura doesn't really support account deletion. If a customer "ceases operation", you mark them as deceased (although some will also inactivate). Should perhaps there be a new name status of Defunct for organizations no longer in operation? How do other licensees handle this?
Gawain Lavers said:I got a request to inactivate a foundation a while ago because the foundation in question had ceased operation.
Dating back to pre-Tessitura days, we set these to Inactive, with inactive reason = "Obsolete/Historical Account".