I am currently pitching the idea of getting a couple of Microsoft Surface Pro and Zebra printers for the day of sales we do at our various venues around town. Currently we use regular laptops and our Boca printers but it does not look very professional and is not as reliable as I would like. We are on Ramp and connect through dedicated hot spots at all of our venues. My finance department is looking for some examples of other organizations that use this set up or something similar to gauge its efficiency.
Is there anyone doing ticket sales using this method that is willing to share their experience with us or have other suggestions to make the process faster and cleaner. Bonus points if you would be willing to speak directly with my CFO.
Thanks!
Hi Amanda,
We periodically set up temporary stations to sell merchandise, which we currently sell through Tessitura. We use small HP laptops (similar size to the Surface Pro) and have been using Boca ticket printers, which I assume is similar to what you are currently doing. We are looking into getting Boca Lemur C receipt printers (http://www.bocasystems.com/documents/LemurC_ReceiptPrinterData.pdf), which have a smaller footprint and will make more sense for this type of transaction.
My understanding is that the Zebra printers only work with the TRBO Android application; if you want receipt printers that work with the Tessitura client itself, Boca Lemur R or Boca Lemur C (like what we are looking at) may be worth considering.
I hope this helps.
Thanks,David
We periodically set up temporary stations as well with EMC Card Readers and a Lemur K Boca Printer. We use a pretty standard laptop to do this as well. The only limitation we have is our strict networking set up with using EMV readers so we have to really make sure we know where we are setting up because it has to be hard wired. I use a Surface and my only concern there would be that there is only one USB port on a Surface and you would potentially very quickly need to use a USB dongle.