An attendant did not realize they were selling a seat with no chair(ADA) so there was confusion on day of show as the patron showed up and had no where to sit. Now the attendants are asking for some sort of pop-up to be displayed when selling that type of "seat". We are on 14.1.
Anyone have this setup and working that is willing to share?
We use breakable holds to make the ADA seats less likely to be accidentally sold.
The only other thing I can think of would be to use special price types and then use a pricing rule.
We used to do ADA holds, but are moving away from that so the ADA seats are available online too.
ADA holds are definitely _not_ okay online. We have a custom extension to TNEW that both pops up a confirmation page (after reservation, which is allowed) and creates a CSI for each ADA space reserved so that the box office can review it.