I realize that there is no longer an Insert button for payments but there are also aren't arrows that let me scroll to a particular payment to delete.
The situation today was I had a member place duplicate membership via Web so one had to be refunded and the letter selected is never correct on either when this happens. So I went to the ticket order and put the 2 contributions ($150 total) On-Account and closed the batch. I then went to the Contribution module to take in the full on account and refund half. I've done this countless times in prior version with no problem.
When I attempted to do this in v14.1.4 I got error messages. I tried to delete the credit card but it would not let me but I could delete the on account. The Clear button was NEVER an option. I kept getting the message that the payment could not be reversed (I was in a Controlled batch so this made no sense) I couldn't close out of the entry, batch or anything. So finally I went to Task Manager and shut Tessitura down. When I went back in there was sign of the entry I had just attempted.
I started again and did the entry as I always had with no problem. Any ideas of why I upset the version of Tessitura?