last two characters in Postal Code field dropped off

Hello everyone,

Canadian postal codes are formatted LetterNumberLetter(space)NumberLetterNumber (ex. N6C 1R2).  When we create a new constituent, the Postal Code screen on this newly created general tab drops the last two characters (ex. It appears as N6C 1).  If the Postal Code is entered on the search screen with no space N6C1R2 it then formats correctly to N6C 1R2.

Has this happened with any other Canadian organizations?  Also I have attached a snapshot of my entries in the relevant fields under TR_COUNTRY.  Any errors there?

Thanks,

Duane

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Hello everyone,

Canadian postal codes are formatted LetterNumberLetter(space)NumberLetterNumber (ex. N6C 1R2).  When we create a new constituent, the Postal Code screen on this newly created general tab drops the last two characters (ex. It appears as N6C 1).  If the Postal Code is entered on the search screen with no space N6C1R2 it then formats correctly to N6C 1R2.

Has this happened with any other Canadian organizations?  Also I have attached a snapshot of my entries in the relevant fields under TR_COUNTRY.  Any errors there?

Thanks,

Duane

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!