Merge not possible: opera subscriber

This is because of some sample code in the local procedure LP_VALIDATE_CUST_MERGE which is called when two constituents are scheduled to be merged.  It can be commented out and this issue should be resolved.  It should be pretty easy to spot if you open the procedure in an ALTER format in a query window of SSMS.

If you need assistance with this, please open a support ticket!

-Ryan

Today I tried to merge two records, and received this admonition: "Merge not possible: Delete ID is an Opera Subscriber and Keep ID is not!"

I can't find anything in the records that would trigger this. We don't even have subscriptions.

Any ideas what's up with this?

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This is because of some sample code in the local procedure LP_VALIDATE_CUST_MERGE which is called when two constituents are scheduled to be merged.  It can be commented out and this issue should be resolved.  It should be pretty easy to spot if you open the procedure in an ALTER format in a query window of SSMS.

If you need assistance with this, please open a support ticket!

-Ryan

Today I tried to merge two records, and received this admonition: "Merge not possible: Delete ID is an Opera Subscriber and Keep ID is not!"

I can't find anything in the records that would trigger this. We don't even have subscriptions.

Any ideas what's up with this?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!