Fees doubling

Carol Ciulla $organization over 8 years ago

Hello,

We are having a problem with fees doubling. It is an order based, handling fee set for Ticketing Season, all in Fiscal year. When the buyer purchases tickets for two different shows from two different fiscal years , in one order, the handling fee is charged twice.

Does any one know of another way to set up a per order handling fee?

thanks for any suggestions!

Carol

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William Gregg $organization over 8 years ago

Hi Carol,

We had the same problem here. If you use the API you can use the updateFee method on SOAP or Web/Cart/{sessionKey}/Fees method on REST to update one of the fees to the value of 0 to get around this problem.

Thanks

Will
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William Gregg $organization over 8 years ago

Hi Carol,

We had the same problem here. If you use the API you can use the updateFee method on SOAP or Web/Cart/{sessionKey}/Fees method on REST to update one of the fees to the value of 0 to get around this problem.

Thanks

Will
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