Currently when our box has to call a list of people for marketing purposes they use a spreadsheet. This seems inefficient especially if the constituent is on several spreadsheets.
They also use spreadsheets to track people who are hoping to buy tickets that are sold out.
What does your company do to avoid using spreadsheets to track information about activities that are tied to Tessitura information?
Hi Jason,
We use CSI (Customer Service Issues) for wait list and have for years. It works for us very well. CSI can be used for your marketing calls as well. Or Plans can also be an option for constituent contacts records.