scheduled reprots failing

Kathleen Smith $organization over 8 years ago

Hi everyone,

We’ve just upgraded from 12.5 to 14.1 this week, and I’ve noticed that some of our scheduled reports are failing. It seems that the fails are coming from reports scheduled by users that are no longer with us and who have been inactivated in the security module. Is this a known thing, and will they stop failing if I re-activate the old users, do you think?

Thanks,
Kathleen

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Christopher Cuhel $organization over 8 years ago

Through digging Anna Wessely found that the issue for us was a stored procedure for the report server wasn't working correctly. I'm not sure if you all are RAMP clients or not. I would reach out in a TASK ticket if you are and ask them if your report server issue is the same as The Smith Center.
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Christopher Cuhel $organization over 8 years ago

Through digging Anna Wessely found that the issue for us was a stored procedure for the report server wasn't working correctly. I'm not sure if you all are RAMP clients or not. I would reach out in a TASK ticket if you are and ask them if your report server issue is the same as The Smith Center.
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