scheduled reprots failing

Hi everyone,
 
We’ve just upgraded from 12.5 to 14.1 this week, and I’ve noticed that some of our scheduled reports are failing.  It seems that the fails are coming from reports scheduled by users that are no longer with us and who have been inactivated in the security module.  Is this a known thing, and will they stop failing if I re-activate the old users, do you think?
 
Thanks,
Kathleen
Parents
  • We have been experiencing this issue as well. It makes us look the fool to our promoters who expect these reports and they don't get them. We can only say so many times "Oops. It was a system glitch." before they stop believing us. We also have credit card billing utilities running that aren't charging cards as well. I'm very close to emailing Anna and asking if this is going to be fixed as part of the RAMP upgrades.

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  • We have been experiencing this issue as well. It makes us look the fool to our promoters who expect these reports and they don't get them. We can only say so many times "Oops. It was a system glitch." before they stop believing us. We also have credit card billing utilities running that aren't charging cards as well. I'm very close to emailing Anna and asking if this is going to be fixed as part of the RAMP upgrades.

Children