As Tessitura RAMP access is down for the second time this month and fourth time since we put tickets on sale in January, I'd like to hear what if any contingency plans others have set up for system downtime. We've only had one instance of being down during our actual Festival, but we did have a few hours during our Donor Presale that we were down and it was a nightmare.
Does anyone know when this outage began? There is no time stamp on the outage to say when it began. I'd like to keep track locally of the total time down for each outage.
We don't have any more web order past 5:14 am PST so probably somewhere after then.
Sometime between 8:30-9am EDT; I can't get in to anything to see when our last web order was to confirm a closer window.
According to our Vantiv portal, our last web transaction took place at 7:37am CT