As Tessitura RAMP access is down for the second time this month and fourth time since we put tickets on sale in January, I'd like to hear what if any contingency plans others have set up for system downtime. We've only had one instance of being down during our actual Festival, but we did have a few hours during our Donor Presale that we were down and it was a nightmare.
The amount of RAMP outages recently is making our administration question the decision to move to Tessitura. I am incredibly curious what the Network is doing on the back end to decrease the number of times that these types of issues occur?
I might at minimum look into hosting our own TNEW pages.