We're doing an NCOA update with phone appends from a different vendor and we're currently on v12.5.1. We're trying to determine what the 'D' and 'F' under phone updated actually refers to. The documentation does not clarify what the difference is and the only post I've found on the forums form someone who posted this same question was from 6 years ago and they did not receive an answer.
We're assuming that one means only part of the new number is different from the current number and the other means the entire phone number is new. Does anyone know which scenario is 'D' and which is 'F'? Thank you to advance to anyone for your help!!
I believe they stood for "Daytime" and "Fax" a long time ago.
Now, on the general tab you have the listing of "work phone" "home phone" and "cell phone." If you were to go to the postal address area in contact details, those show up as "phone 1" "phone 2" and "Fax." hopefully with v14/14.1 those will become more uniform.
I hope that's helpful.
That makes much more sense. It was driving me mad that absolutely nowhere was that referenced what they actually mean. Thanks so much - fingers crossed that will work!!