We're getting auth timeouts. Just called Vantiv and the problem appears to be on their end. Anyone else seeing similar issues?
Unknown said:Their customer service is the worst!
Agreed. Customer hostile.
Here at the Guthrie we experienced six error 1009's and three 1001's between 11:41AM and 12:06PM CT. All clear since then.
Hi,
We've since discovered (a triple charge). I'm wondering where you are seeing this error. We only use Vantiv as a gateway. I checked t_cc_server_log and there was no record and also run the "Incomplete CC Transactions" daily (no record there either).
Thank you.