XML standard for ticketing interchange

Former Member
Former Member $organization

Hi folks

In one of the discussions at the recent Aus-NZ Tess conference, we talked about the possibility of establishing a standard XML definition for interchanging ticketing information between ourselves, and with other ticket sellers, and proposed that we start a conversation about how to do that in our user group here on tessweb..

But obviously, such an artefact would be of interest to the whole Tess community, so I thought I'd raise it here. The new order import functionality in v9 is one of the things that has brought this into focus, and the data definitions used in that process would presumably be a starting point for an xml-based process.

This issue is of great interest to us, as a venue dealing with presenters selling their own tix, and dealing with agencies as well, but it's also of intense interest to the organisations who tour around multiple venues, and currently bring those venues' sales into Tess as ticket history only, after the event. 

In particular, is anybody aware of any existing efforts to develop something like that, possibly as part of the current work on domain-specific ontologies etc that various academic and/or industry folks are working on? Has the INTIX conference addressed this issue?

I know that one of the stories that the NextGen team will eventually get around to has to do with sharing ticketing transactional data - I think it would be useful to have an existing agreed set of interchange data definitions ready for them to work with, so it's probably worth us doing some work now - but perhaps it's already being done?

Ken

 

  • Ken,

     

    There was an initiative within Intix a number of years ago (5+ but don’t ask exact me the exact year) about developing a standard for interchanging ticketing information between different systems.  The initiative never got much momentum for two reasons in my opinion:

    1.       The major system vendors weren’t interested because they felt it might require sharing proprietary info

    2.       No large users lobbied for the standard

     

    This is an area of interest to us too.

     

    Gary

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ken McSwain
    Sent: Sunday, February 14, 2010 4:57 PM
    To: Lustig, Gary
    Subject: [Tessitura Technical Forum] XML standard for ticketing interchange

     

    Hi folks

    In one of the discussions at the recent Aus-NZ Tess conference, we talked about the possibility of establishing a standard XML definition for interchanging ticketing information between ourselves, and with other ticket sellers, and proposed that we start a conversation about how to do that in our user group here on tessweb..

    But obviously, such an artefact would be of interest to the whole Tess community, so I thought I'd raise it here. The new order import functionality in v9 is one of the things that has brought this into focus, and the data definitions used in that process would presumably be a starting point for an xml-based process.

    This issue is of great interest to us, as a venue dealing with presenters selling their own tix, and dealing with agencies as well, but it's also of intense interest to the organisations who tour around multiple venues, and currently bring those venues' sales into Tess as ticket history only, after the event. 

    In particular, is anybody aware of any existing efforts to develop something like that, possibly as part of the current work on domain-specific ontologies etc that various academic and/or industry folks are working on? Has the INTIX conference addressed this issue?

    I know that one of the stories that the NextGen team will eventually get around to has to do with sharing ticketing transactional data - I think it would be useful to have an existing agreed set of interchange data definitions ready for them to work with, so it's probably worth us doing some work now - but perhaps it's already being done?

    Ken

     




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