Since moving to Tessitura a few years ago, we have used mobile hotspots offsite for our Box Office ticket processing (this mostly involves selling/exchanging/printing tickets and looking up basic information about one hour prior to showtime). We used an average of 1GB of data monthly doing this. We recently moved to RAMP and this is our first season using RAMP with the mobile hotspots. Doing the same exact processes, we average about 5+ GB of data per weekend of 3-4 shows. This month we are at over 10GB used and only halfway through the monthly billing cycle. This significant jump in data usage coincides with changing from self-hosted Tessitura to RAMP. Is anyone else on RAMP using mobile hotspots? Is this data usage normal? We use the hotspots offsite because a secure wireless network is not available at the venues we rent. Any insight is welcome! Thank you!
We use hotspots for RAMP on laptops at offsite venues, they usually only run a couple of hours at time and usage is anecdotally pretty low. I always turn off auto updating and run updates manually in the office before sending out laptops, partly to avoid using all our hotspot data and partly to avoid updates running when sellers start up for a shift.