Since moving to Tessitura a few years ago, we have used mobile hotspots offsite for our Box Office ticket processing (this mostly involves selling/exchanging/printing tickets and looking up basic information about one hour prior to showtime). We used an average of 1GB of data monthly doing this. We recently moved to RAMP and this is our first season using RAMP with the mobile hotspots. Doing the same exact processes, we average about 5+ GB of data per weekend of 3-4 shows. This month we are at over 10GB used and only halfway through the monthly billing cycle. This significant jump in data usage coincides with changing from self-hosted Tessitura to RAMP. Is anyone else on RAMP using mobile hotspots? Is this data usage normal? We use the hotspots offsite because a secure wireless network is not available at the venues we rent. Any insight is welcome! Thank you!
Thank you, Dee Dee. We also have a nonprofit Verizon Business plan, but while the data is not currently unlimited, we have never come anywhere close to the limit until recent months. I'll have to price out the unlimited plan options. I was more so wondering if this spike in data using by using RAMP was normal and to be expected. It just seemed high that 3-4 hours of usage translates to over 5GB used.