I was trying to Merge a patrons account an was got the error "LP_VALIDATE_CUST_MERGE" does anyone have suggestions?
Hi Christina,
LP_VALIDATE_CUST_MERGE is a Tessitura procedure that is designed so that organizations can insert their own validation rules to prevent "illegal" merges. Generally it should provide you with some other text explaining which rule was violated, but since it is custom that would be up to how your organization has modified the procedure.
--Gawain
Thanks, I have a feeling I know why it gave me the error, we use guest checkout and I was deleting guest checkout info from the patrons account when I guess I should have left it alone, and now I can not merge it with their main/original account. We don't really have a IT who touches touched our code so I am not sure how to fix the rules for "illegal" merges.
Hmmm. Wonder if Guest Checkout setup adds some merge rules there? Might be worth sending a ticket to the Web Products team, in any event.
Thank you!!