I'd like to merge a bunch of old constituent records from our old system that represent day of sales into the General Public/Null constituent record (customer #0). Unfortunately, when I tried to do this, I received an error message stating "Invalid Entry: Valid kept and deleted IDs must both be specific to schedule a merge." My Keep ID was 0 and the Delete ID was one of the records I wanted to merge into the General Public record.
Is there a setting I need to change? If this merge is truly NOT possible, what workarounds have you employed.
We have a ton of "bad" records I'd love to have all merged into General Public.
Thanks!Sara
Thanks everyone!