Hi
Has anyone gone through the process of customizing TNEW for registrations of children's camps and programs? We have an aggressive goal to achieve 4000 camp registrations and we are looking at customizing TNEW for a seamless process. For starters my initial questions would be Who did your customizations? What were the timelines from beginning to go live? What was the overall cost?
I appreciate any information you can provide.
Thanks
Michelle Lalonde
Science North
Good evening Michelle,
Our consortium worked with Tessitura's consulting team to create a customization in TNEW which actually creates child records to be added onto a household account (if the child is not already present) or allows the person transacting on TNEW to select an existing child to be the recipient of a class purchase.
The biggest issues we have with it presently are that it's not 100% "feature-parity" to TNEW's custom form data (the most glaring example being that you can't have multi-select checkboxes) and that when we did the customization, we neglected to request reporting work so that we would have custom reports ready to go. As a result, a lot of the reporting has to be accomplished via customizing Output Set Elements (which we've been doing in-house).
We are just about to start the process of trying to get a better reporting solution and seeing whether or not we can get that "feature-parity" with vanilla TNEW functionality. I don't want to state an actual cost here in the forums, but it has been rather pricey between the initial customization work and then ongoing consulting time to try and build reports on our own.
Thank you,
Brian