We consign sales to three different third party vendors and are having ongoing ticket price troubles with order imports. No one sends exact ticket prices because of added ticket fees, or, as with TM, we're getting order totals for each row (it won't break it out per seat).
Has anyone bypassed these "wrong" ticket prices? I'm brainstorming about something that can fetch a ticket price by comparing price zone and price type. Has anyone done that successfully?
Chaz,
When I was at Opera Australia, I worked with Ticketmaster and we were able to come up with a file export that they would send that worked REALLY well with Order Import. I'm not sure if your local TM reps are as obliging as ours but it might be worth finding out. FYI, the process we worked out was okay because they were supplying data for their sales of our product.
Feel free to reach out offline if you like - my email address is martin.keen@nida.edu.au.
Martin