Tessitura Season Setup

Hey Everyone,

We are looking at moving Season creation from IT to the Box Office and I wanted to know if you tell me which department in your Organization is responsible for creating your Season, Performances, and Packages?

Thanks,

Rich

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  • Former Member
    Former Member $organization

    I've worked in two organizations, and that task has always fallen to the Box Office. If you've got a box office Super User, I'd say they could easily take on the task. 

  • Yeah, definitely Box Office Manager.

    That said, we have a large and complex season, and the details are often only finalized shortly before we are expected to start selling it, so we generally turn the Box Office over to the Assistant Managers for about a week while it's being built out.

    We also have done what we can to simplify the process.  Our pricing setup is very complicated (and involves a number of custom tables), but also follows a standard script, so we have built a utility to automatically fill all of that in with a few inputs.

    I have also built a utility that builds out all of the campaigns/appeals/sources, gl codes, seasons and other annual data structures automatically, which I typically run a few months before we will be building out shows against them.

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  • Yeah, definitely Box Office Manager.

    That said, we have a large and complex season, and the details are often only finalized shortly before we are expected to start selling it, so we generally turn the Box Office over to the Assistant Managers for about a week while it's being built out.

    We also have done what we can to simplify the process.  Our pricing setup is very complicated (and involves a number of custom tables), but also follows a standard script, so we have built a utility to automatically fill all of that in with a few inputs.

    I have also built a utility that builds out all of the campaigns/appeals/sources, gl codes, seasons and other annual data structures automatically, which I typically run a few months before we will be building out shows against them.

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