Hi,
Since the TN website was updated we have noticed that when we open the help system from within the Tessitura application it loads a weird web page that isn't actually the help system...or at least it's not what it should be. Has anyone else experienced this or heard that a fix is coming soon?
Thanks,
Kanani
Seattle Children's Theatre
Screenshot below:
I just tested it and our Help now works correctly. It did not earlier today. RAMP client.
Same here! We are using IE 11 with Citrix.
Glad to hear it from you both--we posted a fix to the site a few hours ago and so far everyone I've talked to has indicated success, so I'm hoping everyone else finds success as well!
Late to the party here but, yes, it does work now!
Thank you for this!