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New TN website update = help system gone?

Kanani Reichlin
$organization

Hi,

Since the TN website was updated we have noticed that when we open the help system from within the Tessitura application it loads a weird web page that isn't actually the help system...or at least it's not what it should be.  Has anyone else experienced this or heard that a fix is coming soon?

Thanks,

Kanani

Seattle Children's Theatre

Screenshot below:

Parents
  • $organization

    I am also seeing this behavior. 

    I can confirm the browser is indeed IE 11. Refreshing the window when it opens results in the header attempting to load saying "waiting for Tessituranetwork.com" without the page refreshing. 

    I have cleared my cache and there is no change. 

    Thanks!

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  • $organization

    I am also seeing this behavior. 

    I can confirm the browser is indeed IE 11. Refreshing the window when it opens results in the header attempting to load saying "waiting for Tessituranetwork.com" without the page refreshing. 

    I have cleared my cache and there is no change. 

    Thanks!

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