Hi,
Since the TN website was updated we have noticed that when we open the help system from within the Tessitura application it loads a weird web page that isn't actually the help system...or at least it's not what it should be. Has anyone else experienced this or heard that a fix is coming soon?
Thanks,
Kanani
Seattle Children's Theatre
Screenshot below:
Hi Kanani,
We experienced the same problem. I opened a TASK ticket on that, and was told it is a known issue that is being worked on. Hopefully a fix will soon be in place! The workaround is to access the help systems directly in the meantime. Specifically:
v14: https://www.tessituranetwork.com/Help_System_v14/Tessitura_v14.htm
v12.5.1: https://www.tessituranetwork.com/Help_System_v125/Tessitura_v125.htm
I hope this helps!
Thanks,David
Thanks, David. Very helpful!