Hello all!
We are looking for ways to clean up our source code usage at our front gate. We currently have the source codes remain from order to order- so once they put in a source code, it will persist to the next order. Once it's changed, the new one will persist to the next, and so forth. That works, however there's always the potential for staff to forget to change it, or simply not bother to change it, rendering the reporting inaccurate.
Is it possible to have Tessitura auto-select a source code for each transaction? Naturally the staff would be able to update/change the source as needed, for pricing rules or for different situations, but if most of our guests are buying tickets with our default 'General Sales' source category, could we set it up so there's less room for error?
Thanks!
We have the same issue here. I put it in as an enhancement request as something that should be part of the MOS setup. We have a standard walk up source and use other sources for discounts/pricing rules/etc.