Looking for ideas and insights on contributions in the price layer. Because of the seamless look of price layers for online purchases, we have started to use this function for VIP tickets that include a gift. The drawback is that despite being labeled as a contribution, this doesn't write back to the contributions tab or fundraising reports.
We are using a special payment method and rebooking the funds through the contributions module. This allows the gifts to be visible in the contributions tab and regular contribution reporting, however it does mean that the money is double counted in Tessitura. (We are already using reporting to focus on the Ticket Price portion of the layer, so this isn't a deal breaker for us.) Finance is generating a balancing journal entry from show settlements to manage the double entry in the accounting package (SAGE.)
Has anyone created code to take care of this on the backend? Or any more elegant solution? Obviously, reducing hands on staff time would be ideal.
Is there any hope that this might be resolved in the unified cart process?
Thanks,
Sadie Treese, Pittsburgh Cultural Trust
So we are not doing anything such as this here, but I would definitely be interested in what others are doing.
My hope is that the Tessitura Roadmap idea of unifying the Orders and Constituents module would address this issue directly. Having a contribution layer on tickets is incredibly useful for things like Galas and other such events, but that information DOES need to be counted then as a contribution on the patron's account.
Still, like you, I would love to hear ideas as to what everyone is doing!
John