Hi there,
I have been asked to move some Source Codes to a different Appeal, and was wondering if this is possible, and if anyone has done something similar in the past and has any advice?
My initial investigation suggests that the appeal_no in TX_APPEAL_MEDIA_TYPE and T_PROMOTION would need to be updated for those Source Codes.
Cheers
Kim
Thanks for that Bob,
If the source had not been transacted upon I notice that I can use the Delete Promotions and Sources then re-promote as Ranie suggested, but as there have been some transactions this would not be a clean process.
Hello Bob, can I check the above - when moving a source from one appeal to another it means that any transactions/ticket orders/contributions will still show the original Appeal no. ? If so, that is fine for our purposes, I just need to check that there are no other implications of doing this update query?.
Many thanks for your help
Brian (Royal Opera House, UK)
That is correct. When you select a source code for a new order or contribution, the order/contribution will be associated with the appeal to which the source code is associated, and when a payment transaction is made, the source code for that payment transaction will be associated with the appeal corresponding to the payment’s source. If you then move a source code that has been used for new orders/contributions/payments to a different appeal, the appeal written to the database will no longer match the current source/appeal association. This is the “danger” of moving a source code to a different appeal in the “back end”.
Bob
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Brian KerrSent: Tuesday, September 06, 2011 7:12 AMTo: Robert BellSubject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Bob Bell <bounce-bobbell2200@tessituranetwork.com>Sent: 1/18/2010 9:14:28 AM
The source code selected when an order or contribution is created determines the appeal that will be associated with the order or gift; and the source code selected when a payment is entered determines the appeal that is associated with the transaction. If you move a source code that has been used in ticket orders or contributions to another appeal "in the backend" then the new source/appeal association will not match what has been written to the database for the already processed transactions.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kim LeeSent: Sunday, January 17, 2010 8:17 PMTo: Robert BellSubject: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
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Thanks Bob,
Brian
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Bob Bell Sent: 06 September 2011 13:27 To: Brian Kerr Subject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Brian Kerr Sent: Tuesday, September 06, 2011 7:12 AM To: Robert Bell Subject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Bob Bell <bounce-bobbell2200@tessituranetwork.com> Sent: 1/18/2010 9:14:28 AM
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kim Lee Sent: Sunday, January 17, 2010 8:17 PM To: Robert Bell Subject: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
Brian,
I took a look at your tablet application. Very impressive!
Gloria
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Brian KerrSent: Tuesday, September 06, 2011 8:47 AMTo: Gloria OrmsbySubject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Bob BellSent: 06 September 2011 13:27To: Brian KerrSubject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
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Hello again Bob, we've taken onboard advice on the post (thanks also Kim) and checked on our Test system, it looks like we can run the following which will move the source from one appeal to another and Update the Constituents 'communications' historyUPDATE TX_APPEAL_MEDIA_TYPESET appeal_no = 214WHERE appeal_no = 641AND source_no = 6000
UPDATE T_PROMOTIONSET appeal_no = 214WHERE appeal_no = 641AND source_no = 6000
Do you know if anyone has done the two together before?
Cheers,
I've done that numerous times without ill effect.
Many thanks Amanda.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda Freeman Sent: 15 September 2011 16:46 To: Brian Kerr Subject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Brian Kerr <bounce-briankerr2249@tessituranetwork.com> Sent: 9/15/2011 5:16:48 AM
Hello again Bob, we've taken onboard advice on the post (thanks also Kim) and checked on our Test system, it looks like we can run the following which will move the source from one appeal to another and Update the Constituents 'communications' history UPDATE TX_APPEAL_MEDIA_TYPE SET appeal_no = 214 WHERE appeal_no = 641 AND source_no = 6000
UPDATE T_PROMOTION SET appeal_no = 214 WHERE appeal_no = 641 AND source_no = 6000
Brian, while the SQL you point to will move the source from one appeal to another and update promotion history for the source, if the source code has been used for Ticket Orders, Contributions or payments prior to moving it from its original appeal to another one, the source_no/appeal_no association will be incorrect in the existing T_ORDER, T_CONTRIBUTION and T_TRANSACTION rows. This points out the caveats of doing backend updates in SQL.
This code will display all of the tables where the appeal_no column is present in hopes it may be helpful to you.
select o.name, c.name --, c.column_name
from sysobjects o join syscolumns c on o.id = c.id
where c.name like 'appeal_no%' order by o.name
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Brian KerrSent: Friday, September 16, 2011 4:07 AMTo: Robert BellSubject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Amanda FreemanSent: 15 September 2011 16:46To: Brian KerrSubject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Brian Kerr <bounce-briankerr2249@tessituranetwork.com>Sent: 9/15/2011 5:16:48 AM
This is great Bob, I think we’ve got all bases covered now. There are no contributions/ticketing transactions connected to the sources we want to move on this occasion but will be useful for future reference.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Bob Bell Sent: 16 September 2011 22:05 To: Brian Kerr Subject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Brian Kerr Sent: Friday, September 16, 2011 4:07 AM To: Robert Bell Subject: RE: [Tessitura Technical Forum] Moving Source Codes to a different Appeal