A question has arisen regarding expired credit cards and whether they can be inactivated so that they do not show up in the list when taking orders; the order taker finds it inconvenient. Unfortunately, since the particular card she was trying to inactivate had already expired, the system wouldn't let her inactivate it, telling her it was an invalid entry.
Is it possible to just inactivate these expired cards on the back-end via some quick little script? I'm not sure of the implications on the system at large. Or is there instead some way to keep them from showing up in the list?
Thoughts? Comments?
Also, I think I've read at some point in the forums that there is a known bug in Tessitura where expired credit cards can't be inactivated manually. It'd be worth making more noise about to make sure this gets priority to be fixed in V14 (or a future hotfix).
Thank you,
Brian